We offer a 30-day return policy on most items. Vacuum cleaners and Floor Machines are non-returnable. If you wish to return an order you can request a Return Authorization number below. Typically these RA#s take 24 hours to be issued. Once we have the information you will be notified of the number as well as an address to return items.
Once we receive notification that the warehouse has received your items, and are in re-sellable condition, we will issue a refund. Please note that shipping fees are non-refundable. Returns are subject to a 20% restocking fee.
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