Due to the exponential increase in demand, some orders are taking longer to fulfill, and some items are being placed on backorder. If you have placed an order, it is possible those items are already out of stock. We are notifying people via email in order of received if that is the case.
Our standard payment processing has ALWAYS been that your credit card/Paypal is charged at time of purchase. With the increase in order volume, it is what allows us to guarantee immediate fulfillment as inventory comes in.
To prevent our emails from going to your spam folder or getting filtered out, please add us to your contacts: firstname.lastname@example.org and email@example.com
These are unprecedented times, and we are all being forced to adjust. We appreciate your understanding and patience as we do our best to meet the needs of many as quickly as possible.