Due to the exponential increase in demand, orders are currently taking longer to fulfill, and many items are being placed on backorder.
If you have placed an order, it is possible those items are already out of stock. We are notifying people via email in order of received if that is the case.
Our standard practice has always been your credit card/Paypal was charged at time of purchase. With the increase in order volume, it is what allows us to guarantee immediate fulfillment as inventory comes in.
To prevent our emails from going to your spam folder or getting filtered out, please add us to your contacts: email@example.com, firstname.lastname@example.org and email@example.com.
These are unprecedented times, and we are all being forced to adjust. We appreciate your understanding and patience as we do our best to meet the needs of many as quickly as possible. We are all in this together.